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"After the Fire is Out"
Recovering from a fire may take a long time and many of the things you
have to do will be new to you.
If you are not insured, your recovery from a fire loss most likely will be
dependent upon your own resources. Private organizations that can help include
the American Red Cross and the Salvation Army. You also could talk with your
church or synagogue. Local civic groups such as the Lions or Rotary Clubs also
can be of help.
Insurance Information
Assessing Your Property
Adjusting the Loss
Replacement of Valuable Documents/Records
Salvage Hints
If you are insured, your insurance will be the most important single
component in recovering from a fire loss. A number of coverages are available
such as - homeowner's, tenant's or condominium owner's insurance policies.
Your insurance policy is a contract between you and the insurer. The insurer
promises to do certain things for you. In turn, you have certain obligations.
Among your duties after a fire loss would be to give immediate notice of the
loss to the insurance company or the insurer's agent.
Protect the property from further damage by making sensible or necessary
repairs such as covering holes in the roof or walls. Take reasonable precautions
against loss, such as draining water lines in winter if the house will be
unheated for some time. The insurance company may refuse to pay losses that
occur from not taking such reasonable care.
Make an inventory of damaged personal property showing in detail the
quantity, description, original purchase price, purchase date, damage estimate
and replacement cost.
Cooperate with the insurer or his/her adjuster by exhibiting the damaged
property.
Submit, within a stated time period (usually 30 - 60 days), a formal
statement of loss. Such a statement should include:
- The time and cause of loss
- The names and addresses of those who have an interest in the property.
These might include the mortgage holder, a separated or divorced spouse or a
lien holder.
- Building plans and specifications of the original home and a detailed
estimate for repairs.
- The damage inventory mentioned above.
- Receipts for additional living expenses and loss of use claims.
Return to beginning of After the Fire
A pre-fire inventory along with a videotape of all your property could prove
to be a valuable record when making your claim.
When adjusting your fire loss or in claiming a casualty loss on your Federal
income tax, you will have to deal with various viewpoints on the value of your
property. Some terms used are listed below:
- Your "personal value" is your attachment to and personal value of your
property lost in a fire. Personal items have a certain sentimental value.
This term is not meant to belittle their value to you but is used to
separate feelings about the value from objective measures of value. It will
be objective measures of value which you, the insurer, and the Internal
Revenue Service will use as a common ground.
- The "cost when purchased" is an important element in establishing an
item's final value. Receipts will help verify the cost price.
- Fair market value before the fire also is expressed as "actual cash
value." This is what you could have gotten for the item if you had sold it
the day before the fire. Its price would reflect its cost at purchase and
the wear it had sustained since then. Depreciation is the formal term to
express the amount of value an item loses over a period of time.
- "Value after the fire" is sometimes called the item's "salvage value."
- The cost to replace the item with a like, but not necessarily identical,
item is the replacement cost.
Return to beginning of After the Fire
"Loss adjustment" is the process of establishing the value of the damaged
property. This is the result of a joint effort among a number of parties. Basic
parties to the process are the owner or occupant and the insurance company and
its representatives.
The owner or occupant is required by the insurance contract to prepare an
inventory and cooperate in the loss valuation process. An insurance agent may
act as the adjuster if the loss is small. The insurer may send an adjuster who
is a permanent member of the insurer's staff, or the company may hire an
independent adjuster to act in its behalf. It is the insurance adjuster's job,
as a representative of the insurance company, to monitor and assist in the loss
valuation process and to bring the loss to a just and equitable settlement.
Either you or the insurer may hire the services of a fire damage restoration
firm or fire damage service company. These firms provide a range of services
that may include some or all of the following:
- Securing the site against further damage
- Estimating structural damage
- Repairing structural damage
- Estimating the cost to repair or renew items of personal property
- Packing, transportation, and storage of household items
- Securing appropriate cleaning or repair subcontractors
- Storing repaired items until needed
It is important to coordinate with the insurance adjuster before contracting
for any services. If you invade the insurer's responsibility area by contracting
without its knowledge or consent, you may be left with bills to pay that
otherwise would have been covered by the insurer.
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Item Who to Contact
Driver's license Local department of motor vehicles
Bank books Your bank, as soon as possible
Insurance policies Your insurance agent
Military discharge papers Local Veterans Administration
Passports Local passport office
Birth, death, marriage State Bureau of Records in the state
certificates of birth, death or marriage
Divorce papers Circuit Court where decree was issued
Social Security or Local Social Security Office
Medicare cards
Credit Cards The issuing companies, as soon
as possible
Titles to deeds Records department of city or county
in which the property is located
Stocks and bonds Issuing company or your broker
Wills Your lawyer
Medical records Your doctor
Warranties Issuing company
Income tax records The Internal Revenue Service Center
where filed or your accountant
Auto registration title Department of Motor Vehicles
Citizenship papers The U.S. Immigration and
Naturalization Service
Prepaid burial contracts Issuing company
Animal registration papers Society of registry
Return to beginning of After the Fire
- Clothing - Smoke odor and soot sometimes can be washed
from clothing. The following formula often will work for clothing that can
be bleached:
4-6 tbsp. of Tri-Sodium Phosphate
l cup Lysol or any household chlorine bleach
l gallon warm water
Mix well, add clothes, rinse with clear water and dry well.
Be aware that Tri-Sodium Phosphate is a caustic substance used as a
cleaning agent. It should be used with care and stored out of reach of
children and pets. Wear rubber gloves when using it. Read the label
carefully. To remove mildew, wash the fresh stain with soap and warm water.
Then rinse and dry in sun. If the stain has not disappeared, use lemon juice
and salt, or a diluted solution of household chlorine bleach.
- Cooking Utensils - Your pots, pans, flatware, etc., should
be washed with soapy water, rinsed and then polished with a fine-powdered
cleaner. You can polish copper and brass with special polish, salt sprinkled
on a piece of lemon or salt sprinkled on a cloth saturated with vinegar.
- Electrical Appliances - Appliances that have been exposed
to water or steam should not be used until you have a service representative
check them. This is especially true of electrical appliances. In addition,
steam can remove the lubricant from some moving parts. If the fire
department turned off your gas or power during the fire, call the electric
or gas company to restore these services - DO NOT TRY TO DO IT YOURSELF.
- Food - Wash your canned goods in detergent and water. Do
the same for food in jars. If labels come off, be sure you mark the contents
on the can or jar with a grease pencil. Do not use canned goods when cans
have bulged or are dented or rusted.
If your home freezer has stopped running, you still can save the frozen
food. Keep the freezer closed. Your freezer has enough insulation to keep
food frozen for at least one day - perhaps for as many as two or three days.
Move your food to a neighbor's freezer or a rented locker. Wrap the frozen
food in newspapers and blankets or use insulated boxes. Do not re-freeze
food that has thawed.
To remove odor from your refrigerator or freezer, wash the inside with a
solution of baking soda and water, or use one cup of vinegar or household
ammonia to one gallon of water. Some baking soda in an open container, or a
piece of charcoal can be placed in the refrigerator or freezer to absorb
odor.
- Flooring and Rugs - When water gets underneath linoleum,
it can cause odors and warp the wood floor. If this happens, remove the
entire sheet. If the linoleum is brittle, a heat lamp will soften it so it
can be rolled up without breaking. If carefully removed, it can be
re-cemented after the floor has completely dried. Small blisters in linoleum
can be punctured with a nail and re-cemented if you are careful. Dilute
regular linoleum paste thin enough to go through a hand syringe and shoot
adhesive through the nail hole. Weigh down the linoleum with bricks or
boards. It usually is possible to cement loose tiles of any type. Wait until
the floor is completely dry before beginning.
Rugs and carpets also should be allowed to dry thoroughly. Throw rugs
then can be cleaned by beating, sweeping or vacuuming, and then shampooing.
Rugs should be dried as quickly as possible. Lay them flat, and expose them
to a circulation of warm, dry air. A fan turned on the rugs will speed
drying. Make sure the rugs are thoroughly dry. Even though the surface seems
dry, moisture remaining at the base of the tufts can quickly rot a rug. For
information on cleaning and preserving carpets, call your carpet dealer or
installer or qualified carpet cleaning professional.
- Mattresses and Pillows - Reconditioning an innerspring
mattress at home is very difficult, if not impossible. Your mattress may be
able to be renovated by a company that builds or repairs mattresses. If you
must use your mattress temporarily, put it out into the sun to dry. Then
cover it with rubber or plastic sheeting. It is almost impossible to get
smoke odor out of pillows. The feathers and foam retain the odor.
- Leather and Books - Wipe leather goods with a damp cloth,
then a dry cloth. Stuff purses and shoes with newspapers to retain shape.
Leave suitcases open. Leather goods should be dried away from heat and sun.
When leather goods are dry, clean with saddle soap. You can use steel wool
or a suede brush on suede. Rinse leather and suede jackets in cold weather
and dry away from heat and sun.
Wet books must be taken care of as soon as possible. The best methods to
save wet books is to freeze them in a vacuum freezer. This special freezer
will remove the moisture without damaging the pages.
If there will be a delay in locating such a freezer, place them in a
normal freezer until a vacuum freezer can be located.
- Locks and Hinges - Locks (especially iron locks) should be
taken apart, wiped with kerosene and oiled. If locks cannot be removed,
squirt machine oil through a bolt opening or keyhole, and work the knob to
distribute the oil. Hinges also should be thoroughly cleaned and oiled.
- Walls and Furniture - To remove soot and smoke from walls,
furniture and floors, mix together:
4 to 6 tbsp. Tri-Sodium Phosphate
1 cup Lysol or any chloride bleach
1 gallon warm water
Wear rubber gloves when cleaning. After washing the article, rinse with
clear warm water and dry thoroughly.
Walls may be washed down while wet. Use a mild soap or detergent. Wash a
small area at one time, working from the floor up. Then rinse the wall with
clear water immediately. Ceilings should be washed last. Do not repaint
until the walls and ceilings are completely dry.
Wallpaper also can be repaired. Use a commercial paste to repaste loose
edges or sections. Contact your wallpaper dealer or installer for
information on wallpaper cleaners. Washable wallpaper can be washed like an
ordinary wall, but care must be taken not to soak the paper. Work from
bottom to top to prevent streaking.
Do not dry your furniture in the sun. The wood will warp and twist out of
shape. Clear off the mud and dirt by scrubbing with a stiff brush and a
cleaning solution. You can also rub the wood surface with a 4/0 steel wool
pad dipped in liquid polishing wax, wipe with a soft cloth and then buff.
Remove the drawers and let them dry thoroughly so there will be no sticking
when you replace them. Wet wood can decay and mold, so allow it to dry
thoroughly. Open doors and windows for good ventilation. Turn on your
furnace or air conditioner, if necessary. If mold forms, wipe the wood with
a cloth soaked in a mixture of borax dissolved in hot water. To remove white
spots or film, rub the wood surface with a cloth soaked in a solution of a
half cup of household ammonia and a half cup of water. Wipe dry and polish
with wax, or rub the surface with a cloth soaked in a solution of a half cup
turpentine and a half cup of linseed oil. Be careful because turpentine is
combustible.
- Money Replacement - Handle burned money as little as
possible. Attempt to encase each bill or portion of a bill in plastic wrap
for preservation. If money is only half-burned or less (if half or more of
the bill is intact), you can take the remainder to your local Federal
Reserve Bank for replacement. Ask your personal bank for the nearest one. Or
you can mail the burned or torn money via FIRST CLASS REGISTERED MAIL to:
U.S. Treasury Department
Main Treasury Building, Room 1123
Washington, D.C. 20220
Mutilated or melted coins can be taken to the Federal Reserve Bank, or
mailed via FIRST CLASS REGISTERED MAIL to:
Superintendent, U.S. Assay Office
32 Old Slip
New York, NY 10005
If your U.S. Savings Bonds have been mutilated or destroyed, write to:
U.S. Treasury Department
Bureau of Public Debt
Division of Loans and Currency
537 South Clark St.
Chicago, IL 60605
Attn: Bond Consultant
Include name(s) on bonds, approximate date or time period when purchased,
denominations and approximate number of each.
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